Samsung HA Chef Collection Refrigeration Offer
Frequently Asked Questions
Purchase a Samsung 42" 4-door Flex Built-In Refrigerator and get a $1,000 Visa Reward card OR purchase a 36” 3-Door French Door Built-In Refrigerator and get a $500 Visa Reward.*
Valid Purchase Dates: 5/1/2019 - 6/30/2019
Do I have an eligible purchase?
What is the offer?
When can I expect my Visa® Reward Card?
How do I redeem this Offer?
- Purchase either a Samsung 42” 4-Door Flex Built-In Refrigerator (BRF425200AP/AA) or a 36” 3-Door French Door Built-In Refrigerator (BRF365200AP/AA) from authorized Chef Collection displaying dealers only (ABT, AFO, Airport, Albert Lee, ALMO (LH Brubaker), ALMO (Appliance Center), ALMO (Kelly’s Home Center), ALMO (Snow Brothers), Appliance World, Brandsmart, Climatic (Jetson’s), Climatic (Clayton’s), Climatic (DT McCall), Climatic (Plaza Appliance), Dewaard & Bode, Electronic Express, Famous Tate, Fred’s Appliance, Howards, Judd & Black, NFM, Orville’s, Plessers, United/Universal Appliance, WDC) in-store or online between May 1, 2019 and June 30, 2019 and save your receipt. See Offer Description above for Qualifying Purchase requirements.
- Submit an Offer claim form using one (1) of the following two (2) methods (either Online or Mail-in):
- Visit samsungpromotions.com/chefbuiltinrefrigeration (“Website”) to access the online Offer claim form.
- Complete and submit the Offer claim form by following the on-screen prompts to provide the required information including but not limited to: participant’s full name (no initials), complete mailing address (no P.O. Boxes), valid email address, and telephone number. Participants will not be allowed to change their mailing address or email address after submitting.
- Provide date of Qualifying Purchase and upload a photograph of the original register receipt showing the Qualifying Purchase by September 28, 2019. The file must be in .JPEG, .JPG, .PDF, .PNG, or GIF, format and may not exceed 12MB.
- Mail-in: Participant must legibly and fully complete the Offer claim form found at the bottom of these Terms and Conditions and mail it with the Qualifying Purchase receipt in an envelope to The Samsung Home Appliance Chef Collection Refrigerator Offer, P.O. Box 251328, West Bloomfield, MI 48325 (collectively, the “Mail-In Envelope”). The Mail-In Envelope must be postmarked by September 28, 2019 and received by October 8, 2019.
Can I submit for more than one qualifying purchase?
I bought the Samsung Appliance Products from a non-participating retailer, am I eligible for this Offer?
I previously bought qualifying products in one single transaction from a participating retailer, can I still participate in this Offer?
What information do I need to submit?
Where do I find serial numbers on my home appliance?
I lost my receipt/proof of purchase to the qualifying home appliance purchase; can I still participate?
What happens if I don’t submit my information online by September 28, 2019?
What do I do if I get the error message “Invalid Serial Number” when inputting my serial number for my home appliance?
What happens if I’m having problems submitting my claim?
How can I check the status of my claim?
I submitted my information but I haven’t gotten an email confirmation in 5 business days. What do I do?
- Please be sure to check your Spam folder (emails will be sent by email@example.com)
- If you still have not received an email, please take a look at your submission status by following the instructions under “How can I check the status of my submission?”
- If there hasn’t been an update to your status within 10 business days, please contact Customer Support at 1-866-888-5503.