Black Friday POWERbot Offer
Frequently Asked Questions
Purchase two (2) or more qualifying Samsung home appliance products $2,999 or greater in the same transaction (Chef Collection and all accessories are not eligible) from a participating retailer in-store or online and receive (1) Samsung POWERbot R7040 at a $499 value.*
Valid Purchase Dates: 11/18/2018 - 11/29/2018
Do I have an eligible purchase?
What is the offer?
When can I expect my POWERbot vacuum?
How do I redeem this offer?
- Purchase two (2) or more Samsung home appliance products $2,999 or more in the same transaction (Chef Collection and all accessories are not eligible) from a participating retailer in-store or online between November 18, 2018 and November 29, 2018 and save your receipt.
- Submit an Offer claim form using one (1) of the following two (2) methods (either Online or Mail-in):
- Visit https://promos.samsungpromotions.com/powerbot (“Website”) to access the online Offer claim form.
- Complete and submit the Offer claim form by February 16, 2019 by following the on-screen prompts to provide the required information including but not limited to: participant’s full name (no initials), complete mailing address (no P.O. Boxes), valid email address, telephone number, and date of birth. Participants will not be allowed to change their mailing address or email address after submitting.
- Provide date of Qualifying Purchase and upload a photograph of the original register receipt showing the Qualifying Purchase. The file must be in .JPEG, .JPG, or GIF, format and may not exceed 12MB.
- Participant must legibly and fully complete the Offer claim form found at the bottom of these Terms and Conditions and mail it with the Qualifying Purchase receipt in an envelope to The Samsung Home Appliance POWERbot Black Friday Offer, P.O. Box 251328, West Bloomfield, MI 48325 (collectively, the “Mail-In Envelope”). The Mail-In Envelope must be postmarked by February 16, 2019 and received by February 26, 2019.
Can I submit for more than one qualifying purchase?
I bought the Samsung Appliance Products from a non-participating retailer, am I eligible for this Offer?
I previously bought qualifying products in one single transaction from a participating retailer, can I still participate in this Offer?
What information do I need to submit?
I lost my receipt/proof of purchase to the qualifying home appliance purchase; can I still participate?
What happens if I don’t submit my information online by February 16, 2019?
What happens if I’m having problems submitting my claim?
How can I check the status of my claim?
I submitted my information but I haven’t gotten an email confirmation in 5 business days. What do I do?
- Please be sure to check your Spam folder (emails will be sent by email@example.com)
- If you still have not received an email, please take a look at your submission status by following the instructions under “How can I check the status of my submission?”
- If there hasn’t been an update to your status within 10 business days, please contact Customer Support at 1-866-888-5503.