Samsung HA Spring for Something New Offer
Frequently Asked Questions
Purchase two (2) or more eligible Samsung Home Appliances from a participating retailer in one transaction and get a $200 Visa® Reward Card OR purchase three (3) or more eligible Samsung Home Appliances from a participating retailer in one transaction and get a $300 Visa Reward Card.*
Valid Purchase Dates: 4/18/2019 - 5/15/2019
Do I have an eligible purchase?
What is the offer?
When can I expect my Visa® Reward Card?
How do I redeem this offer?
- Purchase a combination of two or more eligible Samsung Home Appliances (Refrigerators, Ranges, Dishwashers, Wall Ovens, Cooktops, and Range Hoods) (“Qualifying Purchase”) (see Appendix below for list of eligible products) from a participating retailer (in store or online) between April 18, 2019 and May 15, 2019 and save your receipt. Offer is not valid on purchases made from Best Buy, Lowes, Costco, Home Depot, Conns, PC Richards. Samsung Chef Collection, Microwaves, Laundry, Vacuums, and all accessories are not eligible.
Submit an Offer claim form using one (1) of the following two (2) methods (either Online or Mail-in):
- Visit https://samsungpromotions.com/Springforsomethingnew (“Website”) to access the online Offer claim form.
- Complete and submit the Offer claim form by August 13, 2019 by following the on-screen prompts to provide the required information including but not limited to: participant’s full name (no initials), complete mailing address (no P.O. Boxes), valid email address, and telephone number. Participants will not be allowed to change their mailing address or email address after submitting.
- Provide date of Qualifying Purchase and upload a photograph of the original register receipt showing the Qualifying Purchase. The file must be in .JPEG, .JPG, .PNG, .PDF or GIF, format and may not exceed 12MB.
- Mail-in: Participant must legibly and fully complete the Offer claim form found at the bottom of these Terms and Conditions and mail it with the Qualifying Purchase receipt in an envelope to The Samsung Home Appliance Spring for Something New Offer, P.O. Box 251328, West Bloomfield, MI 48325 (collectively, the “Mail-In Envelope”). The Mail-In Envelope must be postmarked by August 13, 2019 and received by August 23, 2019.
Can I submit for more than one qualifying purchase?
I bought the Samsung Appliance Products from a non-participating retailer, am I eligible for this Offer?
I previously bought qualifying products in one single transaction from a participating retailer, can I still participate in this Offer?
What information do I need to submit?
Where do I find serial numbers on my home appliance?
I lost my receipt/proof of purchase to the qualifying home appliance purchase; can I still participate?
What happens if I don’t submit my information online by August 13, 2019?
What do I do if I get the error message “Invalid Serial Number” when inputting my serial number for my home appliance?
What happens if I’m having problems submitting my claim?
How can I check the status of my claim?
I submitted my information but I haven’t gotten an email confirmation in 5 business days. What do I do?
- Please be sure to check your Spam folder (emails will be sent by email@example.com)
- If you still have not received an email, please take a look at your submission status by following the instructions under “How can I check the status of my submission?”
- If there hasn’t been an update to your status within 10 business days, please contact Customer Support at 1-866-888-5503.